For non-European fine-jewelry brands selling B2C in Europe

European Jewelry Desk

Sell in Europe without opening a Company in Europe. We are the European side of your business — the local presence, the product checks, the stock, the returns and the repairs. You keep your own website, your customers, your pricing and your margins.

The challenge

European Customers love your Jewels.
But do they trust the purchase?

When European buyers don't yet know your Brand, three things quietly stop them at checkout: an import charge waiting at the door, a returns address on another continent, and no way to serve the two-year repair guarantee every European customer is entitled to. European Jewelry Desk gives your brand a real local presence — stock already in Europe, returns and repairs handled here, and a gemmologist who looks at your pieces before they reach the customer. Run from Italy, for a maximum of twenty-five brands.

Your Legal European Presence

  • A named European point of contact for your brand, your customers and the authorities
  • EU Responsible Person services, where applicable and subject to product review
  • Your packaging and data-protection obligations handled market by market, under one agreement

Product Assurance

  • GIA Graduate Gemmologist & AJP review of alloys, platings, findings and gemstones before anything ships
  • A written specification your factory can act on — while a change still costs cents
  • Testing arranged through accredited European laboratories (REACH TEST), results read and explained

European Storefront

  • Pricing, taxes and delivery presented the way European customers expect to see them
  • Returns, cancellation rights and guarantees written properly, in the languages you sell in
  • Product-page information reviewed for every market you ship to

White-Glove Fulfilment

  • Your branded packaging stored and managed in our warehouse near Milan
  • Each European order personally prepared inside the secure logistics facility
  • GIA Graduate Gemologist and AJP led final presentation check before insured domestic dispatch

Customer Care & After-Sales

  • Customer service during European business hours
  • A European telephone number and support in English, Italian and French
  • Local returns, assessment, resizing and repair coordination

European Social Selling

  • Your Brand message adapted for European customers
  • Local PR
  • Identification of European creators and local coordination of campaigns and samples

Make your Brand feel at home.
Make the purchase easier to trust.

Start with a European Market Review: five working days, a clear picture of your catalogue and your target countries, and exactly what would need to happen next.

Request a market review — $390