Your clients ask.
A Gemologist answers. Live.
A live chat with your logo, on your website, Instagram, WhatsApp and warranty card. Run by Elena Goglio, GIA Graduate Gemologist.
See it in 20 seconds
5 short demosSwipe to see all 5 →
A sale onlineProduct links shared in the chat, sales tracked.
A client in your storeThe appointment comes with a short client brief.
What your clients askA one-page report every month.
Meet Elena, your Gemologist.
GIA Graduate Gemologist · AJP · Christie's Education, History of Jewellery · 20 years in fine jewelry
English · Français · Italiano · Mon–Fri 9:00–18:00 CET, extended hours on request
For independent brands
Ask a Gemologist - Live
- Live chat on all your channels
- Your logo and colours
- Unlimited conversations
- Monthly report
For maisons and retailers
Tailored
- Multi-store and multi-market
- Shopify, Gorgias, Zendesk, WhatsApp
- Flexible hours and languages
- Pricing on request